Safe & Responsible Betting — gbaj's Commitment
gbaj believes that entertainment should always stay within limits. Our tools and policies help you enjoy the experience while staying protected.
Our Commitment
At gbaj, we believe that online betting and casino games are purely a form of entertainment — not a source of income or a way to resolve financial difficulties. The mental and financial well-being of every player who joins our platform is our highest priority.
Responsible gambling means understanding your own limits, setting a budget, and taking action immediately whenever you feel the game is getting out of control. At gbaj, we provide every player with the tools and support they need to stay safe at all times.
Important: gbaj is intended only for individuals aged 21 or older. Opening an account for a minor is strictly prohibited. If you believe someone you know who is underage is using the platform, please notify our support team immediately.
Gambling can sometimes become a problem — and that is not a sign of weakness, but a health matter. If you or someone close to you is facing financial, mental, or family difficulties due to betting, seeking help is a courageous step. gbaj is always here for you.
Protection Tools
Self-Exclusion
You can exclude yourself from gbaj for a set period or permanently. Once this feature is active, you will no longer be able to log in or place bets.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, reducing it takes effect immediately, and a cooling-off period applies to any increase.
Session Time Limit
Set a maximum duration for each gaming session in advance. You will be automatically notified when the set time is up.
Cooling-Off Period
Need to clear your head? Take a temporary break from 24 hours up to 6 weeks. During this time your account will be completely inactive.
Bet History & Reports
View the full history of all your bets, deposits, and withdrawals at any time. Analyse your spending patterns and make informed decisions.
Support & Guidance
gbaj's 24/7 live chat support is available in Bengali and English. If you have any concerns about your gaming, speak to us directly.
Healthy Betting Habits
Awareness is the most important part of responsible betting. gbaj wants you to always play with enjoyment and feel good at the end of every session. The habits below will help keep your betting experience positive.
- Set your budget in advance: Decide how much you will spend in each session before you start and do not go beyond that limit. Avoid the temptation to place more bets to try to recover money you have lost.
- Play for entertainment: Do not treat betting as a source of income. It is a leisure activity — like watching a film or going to a restaurant.
- Take regular breaks: Concentration fades during long sessions and the likelihood of poor decisions increases. Take at least one break every hour.
- Do not bet under emotion: Betting when you are angry, frustrated, lonely, or under the influence of alcohol impairs your judgement. Taking a break during these moments is the right call.
- Spend time with family and friends: If online gaming starts to affect your social life, that is a warning sign. Prioritise your family.
- Set limits ahead of time: Use the deposit and session limit features at gbaj — it is the most effective way to keep yourself protected.
Warning Signs
Problem gambling develops gradually — and often the person themselves does not realise it. If any of the signs below appear in you, take action immediately and speak with gbaj support.
Placing more bets to try to recover money you have lost
Neglecting family or work responsibilities to spend time betting
Lying about betting or hiding the amounts involved
You have tried to stop betting but keep failing
Betting has led to debt or your savings have run out
Feeling anxious, irritable, or restless when not gambling
If these signs appear, there is no need to blame yourself. gbaj's support team is ready to help you 24/7 via live chat or by email at [email protected].
How to Self-Exclude
The self-exclusion process at gbaj is straightforward and takes effect immediately. Follow the steps below.
Go to Account Settings
Log in to gbaj and select the "Responsible Gaming" option from your profile menu.
Select Self-Exclusion
Choose your preferred duration from the available options — a temporary exclusion (up to 30 days) or a long-term exclusion.
Confirm
Verify your identity to confirm the exclusion. It will take effect immediately and cannot be reversed before the set period ends.
Contact Support
If you have any questions about self-exclusion or would like to take this step via live chat, email [email protected] or reach us on 24/7 live chat.
Please note that during self-exclusion you will not receive any bonuses or promotional offers from gbaj. We will not send you any marketing communications during this time.
Protection of Minors
gbaj operates strictly for individuals aged 21 or older only. Age is verified at the time of account registration, and additional identity verification may be requested in cases of doubt.
If children or minors are present in your home, make sure they cannot access your device or account. We recommend using parental control software on your device. Never share your gaming account password with anyone.
If you suspect a minor is using gbaj, notify us immediately at [email protected]. We will act quickly.
Enjoy Responsibly
Use gbaj's protection tools, set your limits, and play with enjoyment. Explore our game categories.